🔒 Data & Privacy

rbajee Privacy Policy

Your privacy matters to us. This policy explains exactly what personal data rbajee collects when you use our platform, how we use it, who we share it with, and what rights you have over your own information. We keep things straightforward — no confusing legal language where plain English will do.

Last updated: 1 January 2025  |  Applies to all rbajee accounts and services

How rbajee Protects Your Data

Six core commitments we make to every player on the rbajee platform

End-to-End Encryption

All data transmitted between your device and the rbajee platform is protected using TLS encryption. Your account credentials, payment details, and personal information are never sent in plain text. We use the same encryption standards as major banks.

No Data Selling

rbajee does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your information is used only to operate your account, process payments, and improve the rbajee platform. That's it — nothing more.

Minimal Data Collection

rbajee only collects the personal data that is genuinely necessary to operate your account and comply with our legal obligations. We don't collect data for the sake of it. If we don't need it to serve you, we don't ask for it.

Your Rights, Respected

You have the right to access, correct, or request deletion of the personal data rbajee holds about you. Submit a request to our support team and we will respond within 30 days. We take data subject rights seriously and process every request properly.

Secure Data Storage

rbajee stores all player data on secured servers with restricted access controls. Only authorised personnel with a legitimate operational need can access account data. All internal data access is logged and audited on a regular basis.

Transparent Cookie Use

rbajee uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We don't use cookies to track you across other websites or build advertising profiles.

1 Who We Are

rbajee is an online gaming platform operated at rbajee.one, serving players in Bangladesh. When this Privacy Policy refers to "rbajee", "we", "us", or "our", it means the rbajee platform and the team responsible for operating it.

rbajee acts as the data controller for all personal information collected through the rbajee website, mobile platform, and any associated services. This means we are responsible for deciding how and why your personal data is processed.

If you have any questions about how rbajee handles your personal data, you can contact us at [email protected] at any time. We aim to respond to all privacy-related queries within 5 business days.


2 Data We Collect

rbajee collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and information provided by third-party payment processors during transaction verification.

Data Category Examples How Collected
Identity Data Full name, date of birth, national ID number Provided by you during registration or KYC verification
Contact Data Mobile number, email address Provided by you during registration
Financial Data bKash/Nagad account reference, transaction amounts Generated during deposit and withdrawal processing
Technical Data IP address, device type, browser, session timestamps Collected automatically when you access rbajee
Usage Data Games played, bet amounts, session duration Generated automatically through platform use
Communications Data Support chat transcripts, email correspondence Created when you contact rbajee support

rbajee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.


3 How We Use Your Data

rbajee uses the personal data we collect for specific, legitimate purposes only. We do not use your data in ways that are incompatible with the reasons it was originally collected. The main purposes for which rbajee processes your personal data are set out below.

  • To create and manage your rbajee account, including verifying your identity and age.
  • To process deposits and withdrawals through bKash, Nagad, and Rocket.
  • To detect and prevent fraud, money laundering, and other illegal activity on the platform.
  • To provide customer support and respond to your queries and complaints.
  • To send you important account notifications, such as deposit confirmations and withdrawal updates.
  • To enforce our Terms and Conditions and responsible gaming policies.
  • To analyse platform usage patterns and improve the rbajee experience for all players.
  • To comply with our legal and regulatory obligations.

Marketing: rbajee may send you promotional messages about bonuses and new games if you have opted in to receive them. You can opt out at any time by contacting support or updating your account notification preferences.


4 Legal Basis for Processing

rbajee processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing:

  • Contract performance: Processing your data is necessary to operate your rbajee account and deliver the services you have signed up for, including processing bets and payments.
  • Legal obligation: rbajee is required by law to verify player identities, retain transaction records, and report certain activities to relevant authorities.
  • Legitimate interests: rbajee has a legitimate interest in detecting fraud, securing the platform, and improving our services — provided these interests do not override your privacy rights.
  • Consent: For optional activities such as marketing communications, rbajee relies on your explicit consent, which you can withdraw at any time.

5 Data Sharing

rbajee does not sell your personal data to any third party. We share your data only where it is necessary to operate the platform or comply with legal requirements. The categories of third parties with whom rbajee may share your data are listed below.

  • Payment processors: bKash, Nagad, and Rocket receive transaction data necessary to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
  • Identity verification providers: When KYC verification is required, rbajee may share your identity documents with a third-party verification service. These providers are contractually bound to handle your data securely.
  • Fraud prevention services: rbajee uses third-party tools to detect suspicious activity. These tools may process technical data such as IP addresses and device identifiers.
  • Legal authorities: rbajee will disclose personal data to law enforcement or regulatory bodies when required to do so by law or valid legal process.
  • Platform infrastructure providers: Our hosting and technical infrastructure providers may process data on our behalf under strict data processing agreements.

All third parties who process data on behalf of rbajee are required to handle that data in accordance with applicable privacy standards and are prohibited from using it for their own purposes.


6 Cookies

rbajee uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain viruses and cannot access other files on your device.

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
  • Functional cookies: Remember your preferences, such as your preferred language or display settings, so you don't have to set them every time you visit.
  • Analytics cookies: Help rbajee understand which pages and games are most popular, how long players spend on the platform, and where technical issues occur. This data is aggregated and anonymised.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of the rbajee platform. rbajee does not use cookies to serve third-party advertising or to track your activity on other websites.


7 Data Retention

rbajee retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods that apply to different categories of data are outlined below.

  • Account and identity data: Retained for the duration of your account and for 5 years after account closure, in line with anti-money laundering record-keeping requirements.
  • Transaction records: Retained for 5 years from the date of each transaction.
  • Support communications: Retained for 2 years from the date of the last interaction.
  • Technical and usage data: Retained for 12 months on a rolling basis.

Once the applicable retention period has expired, rbajee will securely delete or anonymise your personal data so that it can no longer be linked back to you. If you request deletion of your account before the retention period expires, rbajee will delete all data that is not subject to a legal retention obligation.


8 Your Rights

As a player on the rbajee platform, you have a number of rights in relation to the personal data we hold about you. rbajee is committed to honouring these rights promptly and without unnecessary barriers.

  • Right of access: You can request a copy of all personal data rbajee holds about you. We will provide this within 30 days of receiving your request.
  • Right to rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected.
  • Right to erasure: You can request that rbajee delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
  • Right to restrict processing: You can ask rbajee to pause the processing of your data in certain circumstances, for example while a dispute is being resolved.
  • Right to data portability: You can request a copy of your data in a structured, machine-readable format so that you can transfer it to another service provider.
  • Right to withdraw consent: Where rbajee processes your data based on your consent — such as for marketing messages — you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the rbajee support team at [email protected]. We may need to verify your identity before processing your request to protect against unauthorised access to your data.


9 Data Security

rbajee takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure.

  • All data in transit is encrypted using TLS 1.2 or higher.
  • Passwords are stored using one-way hashing algorithms — rbajee staff cannot see your password.
  • Access to player data is restricted to authorised personnel on a need-to-know basis.
  • All internal data access is logged and subject to regular audit.
  • rbajee conducts regular security assessments of our platform and infrastructure.
  • In the event of a data breach that is likely to affect your rights, rbajee will notify you without undue delay.

Your role in security: rbajee's security measures are most effective when combined with good account hygiene on your side. Use a strong, unique password for your rbajee account and never share your login credentials with anyone.


10 Children's Privacy

The rbajee platform is strictly for adults aged 18 and over. rbajee does not knowingly collect personal data from anyone under the age of 18. If we become aware that a person under 18 has registered an account or provided personal data, we will close the account immediately and delete all associated data.

If you believe that a minor has registered on rbajee, please contact us immediately at [email protected] so we can investigate and take appropriate action.


11 Policy Updates

rbajee may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered players via email or an in-platform notification before the changes take effect.

The updated policy will always be available on this page with a revised effective date at the top. We encourage you to review this page periodically so you stay informed about how rbajee protects your privacy. Continued use of the platform after any update constitutes acceptance of the revised policy.


12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way rbajee handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

For questions about our Terms and Conditions, visit /terms-conditions. For responsible gaming support and self-exclusion tools, visit /responsible-gaming.

🔐 Safe & Secure

Play on rbajee — Your Data Is Always Protected

rbajee is built on transparency and trust. Your personal data is encrypted, never sold, and handled with the same care we put into every fast bKash withdrawal and every fair game result. Ready to join thousands of players who trust rbajee?